Shipping Policy for Jessie’s Jams

Last Updated: 28 November 2025

Thank you for shopping with Jessie’s Jams! We take pride in packaging and shipping our homemade products with care. This Shipping Policy explains how and when your order will be processed and delivered.

1. Order Processing Time

All orders are processed within 2-3 business days.

Processing time does not include weekends or holidays.

If we experience a high volume of orders or delays due to ingredient availability, processing times may be extended.

We will notify you by email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated at checkout based on:

Your location
Weight of the package
Selected shipping method

Estimated delivery times are:

Standard Shipping: 7-10 business days
Expedited Shipping: 2-3 business days

Delivery delays may occur due to postal carrier issues, weather, or high seasonal demand.

3. Shipping Carriers

We currently ship orders using:

Carrier: USPS / Canada Post / Fed-Ex
Additional carriers may be used depending on your region

Tracking information will be provided once your order has shipped (if available for your chosen shipping method).

4. Local Pickup / Delivery

Customers in [your local area] may choose:

Free local pickup
Local delivery for a small fee

Pickup instructions or delivery windows will be arranged via email after checkout.

5. Shipping Restrictions

Due to the nature of our products, we currently ship to:

Canada only

We do not ship to:

PO Boxes (if applicable)
International addresses outside the listed countries
Locations where perishable food shipping is restricted by law

6. Warm Weather Shipping

During hot weather, we take extra precautions to prevent heat-related spoilage.

If temperatures are extreme, shipping may be delayed to ensure product quality.

We are not responsible for spoilage due to packages left outside after delivery.

7. Lost, Stolen, or Damaged Packages

Once a package is marked delivered by the carrier, Jessie’s Jams is not responsible for:

Lost or stolen packages
Delays caused by the carrier

If your order arrives damaged, please contact us within 48 hours with:

Your order number
Photos of the damaged product and packaging

We will assist with a replacement or refund per our Refund Policy.

8. Incorrect Address Policy

Please ensure your shipping address is accurate.

If a package is returned to us due to an incorrect or incomplete address:

You may be responsible for additional shipping fees
Delivery will be delayed

We cannot refund orders lost due to incorrect addresses provided by the customer.

9. Contact Us

If you have questions about shipping or your order status, contact:

Jessie’s Jams

Email: jessiesjams50@gmail.com

Phone: 403-935-9248

Shipping Policy

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